1. DEFINITION AND OBJECT OF THE CONTRACT

1.1 - This contract ("Contract") is a distance contract pursuant to art. 50 and ss. of Legislative Decree 6 September 2005, n. 206 ("Consumer Code"), stipulated at the time of registration on the site www.premius.it (the "Site"). The Contract concerns the sale of movable property between Premius di Sugarmedia Srl, with registered office in Via Avvocato Achille Tamburrino, Lot 107 - Z.I. Acquaviva delle Fonti (BA) - 70021 Italy and the consumer (the "Customer") which means the person registered on the Site (natural person of legal age residing in Italy, company or other body), to whom the contractual rules will apply and of law relating to consumers (in particular the Legislative Decree no. 206/2005 'Consumer Code'). The Contract is concluded directly through the acceptance by Sugarmedia Srl of a purchase proposal issued by the Customer via the Internet on the Site, on the basis of the methods described in the following points.

1.2 - These general conditions of sale ("Conditions and terms of sale") and, in particular, the information referred to in art. 52 of the Consumer Code, as provided by Sugarmedia Srl reported on the Site, will remain valid and effective until they are modified and / or integrated by Sugarmedia Srl. Any changes and / or additions to the Conditions and Terms of Sale will be effective from the date in which they will be communicated to the public and will apply to sales made after that date. The latest updated version of the Conditions and Terms is the one available on the Site.

 

2. ORDERS

2.1 - Orders, binding for the Customer and irrevocable, are sent, following the insertion of the Products in the 'virtual cart', by selecting ('click') the option "proceed with payment" and are accepted by Sugarmedia Srl , following the successful completion of the payment, through the 'Order Confirmation' of the latter sent, within the following 48 hours, to the e-mail address indicated by the Customer.

2.2 - In the event of a change in one or more of the elements previously communicated to the Customer also pursuant to art. 52 of the 'Consumer Code', such as mainly the essential characteristics of the Products, the price, including taxes and duties, payment methods, expenses and delivery methods, Sugarmedia Srl will send the Customer a new communication and, if the Customer you do not accept the new proposal, any sums already paid will be refunded.

 

3. METHOD OF PAYMENT AND SHIPPING

3.1 - The sales prices of the products shown are inclusive of VAT. and all other taxes. Any changes will be communicated to the Customer as per point 2.2. Special offers and discounts are valid only for the time period indicated and if in effect at the time of order confirmation.
Payment methods accepted:

  • PayPal
  • Bank transfer in advance
  • Cash on delivery (Italy only, with costs to be paid by the customer)
  • Apple Pay, GPay


3.2 - Sugarmedia Srl delivers the products to the address indicated by the Customer within about 7 working days from the confirmation of payment. The shipment of the Products to the address indicated by the Customer at the time of registration on the Site will take place by express courier delegated by Sugarmedia Srl, and may be traceable by the Customer.

3.3 - If the Product is not available in the quantity ordered by the Customer, Sugarmedia Srl will ship it as soon as it is available, within a maximum period of thirty days. Within the same term, in the event of unavailability, even temporary, of the products, Sugarmedia Srl must inform the Customer and refund any sums already paid for the payment of the supply.

 

4. RIGHT OF WITHDRAWAL, EXCEPTIONS AND PREMIUS RETURN POLICIES

You have the right to withdraw from the order placed, without giving any reason, within 14 days from the day you received the ordered product (or the last product, batch or piece in the case of goods, batches or multiple pieces delivered separately) or from the conclusion of the contract (including but not limited to contracts for the supply of digital content not provided on a tangible medium, such as a CD or DVD). If you have asked someone you trust to collect the goods, your right of withdrawal starts from the day of delivery of the product to the person designated by you, other than the courier.

You will need to communicate to Sugarmedia SRL the will to exercise of the right of withdrawal (i) by following the instructions available at the Return Centre, (ii) using the Contact Us function. If you use the Return Center, we will send you a confirmation of receipt message.

In order to exercise the right of withdrawal, it is necessary that the relative communication is sent before the expiry of the 14-day period and that the product is returned to Amazon through the instructions available at the Return Centre.

For more information on the right of withdrawal and operating instructions, contact our Customer Service via the Contact Us function.

EFFECTS OF EXERCISING THE RIGHT OF WITHDRAWAL

We will refund all payments received connected to the product for which you exercised the right of withdrawal, including the shipping costs relating to the cheapest shipping method offered by Sugarmedia, within 30 days from the day we received the communication relating to the exercise of the right of withdrawal. The refund will be provided through the same payment method you used to place the order, unless expressly agreed otherwise. In any case, you will not have to bear any cost as a result of this refund. We may withhold the refund until the product reception or until you provide proof that you have returned it to Sugarmedia, whichever occurs first. Please note that you are required to return the products to us by following the instructions available at our Return Centre within 14 days from the day on which you communicated the withdrawal. You will have to bear the direct costs to return the products. You may be held responsible for the decrease in the value of the goods resulting from their handling (other than any form of handling necessary to establish the nature, characteristics and functioning of the goods).

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply in case of:

- supply of sealed goods that cannot be returned for hygienic reasons or related to health protection and that have been opened after delivery or in the case of supply of products that are, after delivery, inseparably mixed with other goods;

- supply of sealed audio or video recordings or sealed computer software which have been unsealed after delivery;

- supply of tailor-made or clearly personalized goods;

- supply of goods which risk deteriorating or expiring rapidly;

- service contracts after the full provision of the service by Premius, if you have expressly consented to the execution of our service by accepting the loss of the right of withdrawal following the full execution of the contract;

- supply of digital content (including applications, software, ebooks, MP3s, etc.) using a non-material medium (for example a CD or DVD) if at the time of placing the order you have expressly consented to the beginning of the execution accepting the loss of the right of withdrawal as a result of the start of execution;

- supply of newspapers, periodicals, and magazines except for subscription contracts for the supply of such publications;

- supply of alcoholic beverages, whose price has been agreed upon at the time of the conclusion of the sales contract, whose delivery can only take place after thirty days and whose actual value depends on market fluctuations that cannot be controlled by Premius.

PREMIUS RETURN POLICIES

In addition to your rights deriving from the law, the products sold by Premius can be returned to Sugarmedia Srl within 30 days of delivery, notwithstanding the exceptions to the right of withdrawal, as long as they are intact and in the same condition in which they were delivered to you. The products shall be returned using the instructions available at our Return Centre.

In these cases, we will only refund the price paid for the purchase. We will not refund you the shipping costs to receive the item you are returning (except in cases of returning clothing, shoes, and bags). The risks deriving from transport and the return costs will be borne by you. Specific return policies apply for the return of products in the fashion category (shoes, clothing, bags, jewellery, and watches). These provisions are additional and do not affect your rights deriving from the law, nor the aforementioned right of withdrawal within 14 days.

 

5. WARRANTY AND SERVICE

For products purchased by the Customer, the rules on guarantees and assistance relating to the sale of consumer goods are applicable to Sugarmedia Srl. In addition to the right of withdrawal on all products, the warranty and assistance of the manufacturer or importer applies to the Sanitary Items as required by current legislation. Information on existing services and commercial guarantees will be sent with the products.

 

6. TREATMENT AND CONFIDENTIALITY OF PERSONAL DATA INFORMATION PURSUANT TO D.LGS. 196/03

6.1 - Pursuant to and for the purposes of the provisions of Legislative Decree no. 196 of 30 June 2003, Code regarding the protection of personal data (hereinafter the "Code"), the personal data of the Customer, provided and / or acquired subsequently, they will be processed by Sugarmedia Srl, in Italy and abroad, through electronic and manual tools in compliance with the Code and current legislation on privacy.

6.2 - The collected data are processed for the following purposes:

  • subscribe to the service
  • conclude sale and purchase contracts and carry out the service;
  • carry out the formalities necessary to execute the contractual relationship in place;
  • send commercial information, advertising, informative and promotional material, by any means (e-mail, sms, whatsapp, etc.);
  • carry out, also by telephone, market research, economic and statistical analyzes in order to verify the correct functioning of the services and the satisfaction of the same;
  • communicate data to third party companies for direct marketing purposes.

The provision of data is mandatory for the conclusion of the purchase contract, optional in other cases. Failure to provide the data will make it impossible to execute the order placed.

6.3 - The processing of the personal data in question, for the aforementioned purposes, may also be carried out by natural or legal persons, in Italy or abroad, who, on behalf and / or in the interest of Sugarmedia Srl, provide specific processing services or carrying out related, instrumental or support activities. Therefore, the data may be communicated for the same purposes indicated also to:

  • anyone who is the recipient of communications necessary for the fulfillment of the obligations deriving from the contract or from the services provided;
  • third-party companies specialized in the management of commercial and credit-related information (such as, for example, data processing centers, banks, etc.).
  • companies and / or collaborators for the management of administrative services that are used to fulfill their legal or contractual obligations;
  • other subjects (firms, companies, individuals) who collaborate in the implementation of the services and purposes indicated, even abroad.

These subjects operate as managers or agents appropriately appointed and trained.

6.4 - All the acquired data cannot be used for other purposes than those indicated above and will be kept for the period necessary for the realization of the same. After this deadline, the data will be deleted or transformed into anonymous form. For detailed data on purchases and services, storage times will not exceed those established by current legislation.

6.5 - The Customer has the right to exercise the right to access their personal data at any time, request their correction, updating and cancellation if incomplete, erroneous or collected in violation of current legislation, as well as to oppose their treatment for legitimate reasons, by sending a written request to Sugarmedia Srl, at the address indicated above.

 

7. JURISDICTION

The Contract is governed by Italian law. Any dispute relating to the application, execution, interpretation and violation of the Contract will be the responsibility of the Court in which the Customer has his residence or domicile, if located in the territory of the Italian State, or of the Court of Bari, if the Customer has his own residence or domicile abroad.

 

Sugarmedia Srl, VAT number 07477240720
Registered office - operational: Via Avvocato Achille Tamburrino, Lotto 107 Z.I. Acquaviva delle Fonti (BA) - 70021 Italy